Privacy Policy

Information you provide

This can include your name, email address, telephone number, billing and shipping addresses, account details, order information, newsletter preferences, and anything you include in a message to us.

Information collected automatically

Our website and service providers may collect IP address, device and browser details, cookie identifiers, pages viewed, referring pages, dates and times, shopping activity, and security or error logs.

Information from service providers

Payment, shipping, tax, email, analytics, and advertising providers may return information such as payment status, transaction identifiers, delivery updates, subscription activity, or campaign attribution.

We use information to:

• Process payments, fulfill and deliver orders, and manage returns.
• Create and maintain customer accounts.
• Answer questions and provide order support.
• Send transactional messages and, with permission, marketing emails.
• Understand website performance and improve the shopping experience.
• Prevent fraud, abuse, and security threats.
• Meet tax, accounting, legal, and regulatory obligations.

Where applicable law requires a legal basis, we rely on performance of a contract, consent, legitimate business interests, and compliance with legal obligations as appropriate.

Cookies and related technologies help the website remember your cart and preferences, keep accounts secure, understand site performance, and—when enabled—measure or personalize marketing.

You can use any cookie choices displayed on the site and your browser settings to limit optional cookies. Blocking essential cookies may prevent the cart, checkout, account, or security features from working properly.

Orders are managed through WooCommerce. Payment methods offered at checkout may be processed by WooPayments and its payment partners, PayPal, or another provider identified at checkout.

Payment providers receive the information needed to authorize a transaction, prevent fraud, and meet financial obligations. Vecchia Magia does not receive or store your complete payment-card number. We may receive limited payment details such as payment status, card type, expiration date, or the last four digits.

Your use of a payment provider is also governed by that provider’s privacy notice, including the PayPal Privacy Statement when PayPal is selected.

We share information only as reasonably needed with providers that help us host and secure the site, run WooCommerce, process payments, calculate tax, ship orders, send email, provide support, analyze performance, or operate marketing selected by us.

These providers can include Rocket.net, Automattic services such as WooCommerce, WooPayments, Jetpack, and MailPoet, PayPal, shipping carriers, tax services, Wordfence, and—when configured—analytics or advertising platforms. Their own privacy notices govern their independent processing.

We may also disclose information when required by law, to protect rights or safety, or as part of a business reorganization. We do not sell personal information for money. Some optional advertising activity may be considered a “sale” or “sharing” under certain state laws; where applicable, you may opt out through available cookie controls or by contacting us.

We keep information only as long as reasonably needed for the purposes described here. Order and transaction records may generally be kept for up to seven years for tax, accounting, warranty, fraud-prevention, and legal needs. Account information is kept while an account remains active and as needed afterward. Newsletter information is kept until you unsubscribe, except for a minimal suppression record. Contact messages may generally be kept for up to two years unless needed longer for an order or legal matter.

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we hold. No internet transmission or storage system can be guaranteed completely secure.

Depending on where you live, you may have the right to request access, correction, deletion, or a portable copy of personal information; restrict or object to certain processing; withdraw consent; or opt out of certain targeted advertising or data sharing.

You can unsubscribe from marketing emails using the link in any message, update account information through My Account, and manage cookies through available site or browser controls.

To make a privacy request, use our contact form and choose “Something Else.” Please describe your request and provide the email connected with your account or order. We may need to verify your identity before responding. We will not discriminate against you for exercising an applicable privacy right.

This site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided information, please contact us.

Links to other websites or services are governed by their own privacy practices. We may update this policy as the shop, services, or legal requirements change. The effective date above will be revised when material changes are published.